Managed infrastructure.
Optional intelligence.
Azure-first managed services that keep your cloud running. Optional Nexus intelligence that makes your data legible. Pick your tier. Add intelligence when you're ready.
Someone is watching
your environment.
Every hour. Every day.
When we say managed, we mean proactive monitoring, automated alerting, and operational governance that catches issues before they become incidents. Not reactive. Not ticket-based. Your environment is watched around the clock so your team can focus on the work that actually grows revenue.
Azure-first by design, fluent across AWS and Google Cloud. Full environment coverage without vendor bias. Your infrastructure, your identities, your data — governed as one unified estate.
We watch your systems 24/7 so your team can sleep at night. When something breaks, we fix it before you know it happened.
Technical scope
- Infrastructure health monitoring across all cloud providers
- Automated alerting with defined escalation paths
- Performance baselines and anomaly detection
- Uptime monitoring for critical workloads
- Log aggregation and incident correlation
New hire starts Monday? We set up their accounts, email, and access. Someone leaves? We lock everything down the same day. You never touch the admin panel.
Technical scope
- User lifecycle: provisioning, offboarding, access reviews
- Exchange Online and Teams administration
- SharePoint and OneDrive governance
- License optimization and cost right-sizing
- Compliance and retention policy management
Every laptop, phone, and tablet your team uses — we make sure they're updated, secured, and compliant. Lost device? We can wipe it remotely in minutes.
Technical scope
- Microsoft Intune enrollment and policy management
- Patch cycle management: Windows, macOS, and mobile
- Conditional access policy enforcement
- Device compliance monitoring and remediation
- Remote wipe and data protection protocols
We review your cloud bill every month, find what you're overpaying for, and fix it. Most organizations are wasting 20-40% on cloud — we stop the bleed.
Technical scope
- Monthly cloud spend review and optimization recommendations
- Reserved instance and savings plan management
- Idle and underutilized resource identification
- Tagging and cost allocation governance
- Budget alerts and anomaly spend detection
If a server fails or ransomware hits, how fast can you recover? We make sure the answer is "hours, not weeks" — and we test it quarterly so you know it works.
Technical scope
- Automated backup configuration and monitoring
- Recovery point and recovery time objective planning
- Quarterly DR test execution and documentation
- Business continuity runbooks
- Cross-region redundancy for critical workloads
Every month you get a clear report: what happened, what's improving, where you're at risk. Every quarter we sit down and align your cloud strategy to your actual business goals.
Technical scope
- Monthly operational health reports
- Quarterly business reviews with strategic recommendations
- Cloud spend vs. budget variance analysis
- Security posture trending over time
- Roadmap planning aligned to business goals
The intelligence layer your
managed environment deserves.
Most managed partners manage your environment and hand you a report. IndigoWave goes further. Nexus connects business systems across cloud, finance, CRM, payments — and surfaces unified insight in plain language.
Nexus is vendor-neutral by design. While managed services are Azure-first, Nexus runs on top of any cloud and connects to any system. Your data, finally speaking the same language.
Security theater is the most
expensive cloud spend.
Most cloud environments aren't breached — they're misconfigured. Default settings, over-permissioned identities, unchecked access. IndigoWave builds Zero Trust architecture that actually protects your organization. Not just passes an audit.
Security is embedded in every managed engagement, not an add-on. Posture is continuously assessed. Compliance baselines maintained as your environment evolves. Your data stays where it belongs.
- Entra ID configuration and governance
- Conditional Access policy design and management
- MFA enforcement and privileged access management
- Cross-cloud IAM consistency and RBAC governance
- Microsoft Defender management and tuning
- AWS GuardDuty and Security Hub management
- Security incident triage and escalation
- Vulnerability scanning and remediation guidance
- CIS Benchmark implementation across cloud providers
- NIST framework alignment
- HIPAA-ready infrastructure for healthcare and wellness verticals
- Data classification and labeling in M365 Purview
- DLP policy configuration and monitoring
- Encryption standards management and audit logging
Built for organizations that
run on too few people.
50–500 employee organizations with real cloud complexity and no dedicated team to manage it. You deserve the same operational clarity as a Fortune 500.
Pick your tier. Scale when ready.
All tiers include security & compliance as standard. Nexus intelligence available as an add-on or standalone.
- 24/7 cloud monitoring (Azure, AWS, or GCP)
- M365 administration & Entra ID
- Endpoint management via Intune
- Cloud cost governance
- Monthly reporting & review
- Backup & disaster recovery
- Everything in Foundation
- Multi-cloud management
- Enhanced monitoring & alerting
- Faster SLAs (4hr response)
- Quarterly strategy reviews
- Security posture management
- Everything in Professional
- Nexus Intelligence included
- Dedicated account manager
- Custom automation & integrations
- 2hr critical response SLA
- Executive dashboard & reporting
- Cross-platform data normalization
- AI-powered anomaly detection
- Natural language query interface
- Custom dashboards & KPIs
- Connects to your existing cloud
- Plain-language daily insights
Scope and pricing tailored in your Clarity Assessment. All tiers include security & compliance as standard.
The Clarity Assessment is a
conversation, not a pitch.
30-minute look at your current cloud environment. We tell you what we see, where the gaps are, and whether IndigoWave is the right fit. No deck. No pressure.